These Terms govern your use of the Fare Fight mobile app and website at farefight.ca (the “Service”). By using the Service, you agree to these Terms.
1. What Fare Fight is
Fare Fight is a consumer tool that helps you track flight disruptions and prepare materials related to Canada’s Air Passenger Protection Regulations (APPR). It is provided for informational and organizational purposes.
2. General guidance only — not legal advice
Fare Fight is not a law firm, claims agency, or legal advisor. Everything in the Service — eligibility checks, dollar amounts, reminders, templates, and suggested next steps — is general guidance and organizational help only, not legal advice. Your rights depend on the facts of your trip, how the airline classifies the disruption, and decisions by the airline and/or the Canadian Transportation Agency (CTA).
3. You must verify policies yourself
APPR, airline tariffs, baggage rules, and CTA processes change and vary by carrier. You are responsible for reading and confirming the current airline policies, APPR, and CTA guidance that apply to your trip before relying on anything in the Service or before filing a claim. Do not treat Fare Fight as a substitute for checking the official rules yourself.
4. No guarantee of compensation
We do not guarantee that you are owed money, that a claim will be accepted, or that any particular amount will be paid. Airlines may deny claims. Waiting periods, documentation requirements, and deadlines still apply.
5. No responsibility for outcomes
To the fullest extent permitted by law, Fare Fight and its operators are not responsible for lost, reduced, or denied compensation; missed filing deadlines; incorrect eligibility estimates; errors in flight data; claim letters or forms you submit; airline or CTA decisions; or any other outcome arising from your use of the Service. You use the Service at your own risk.
6. Your responsibilities
- Provide accurate flight and personal information
- Review airline policies, APPR, and CTA guidance yourself before filing
- Review all claim materials before submitting them to an airline or the CTA
- Meet applicable deadlines (including APPR claim timelines)
- Comply with airline and CTA processes when filing
- Only use another person’s information if you are authorized to do so
7. Subscriptions and payments (Apple App Store)
Fare Fight offers optional auto-renewable subscriptions that unlock full app access:
- Monthly: farefight_monthly — $3.99 CAD per month
- Yearly: farefight_yearly — $39.99 CAD per year
Prices may vary by region and are shown in the app before purchase (localized by Apple). Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. After purchase, you can manage or cancel your subscription in your Apple ID Account Settings (Settings → [your name] → Subscriptions), or at apps.apple.com/account/subscriptions.
Apple Inc. processes subscription payments as the merchant of record for App Store purchases. Refunds are handled under Apple’s policies. Invite or promo codes, when offered, may unlock access without a paid subscription and do not create an App Store charge unless you also subscribe separately.
Links: Privacy Policy · Terms of Use
8. Third-party services
The Service may use third-party flight data providers and may link to airline websites, claim forms, or CTA pages. We do not control those services and are not responsible for their content, availability, or decisions.
9. Flight data accuracy
Live flight times and statuses come from third parties and may be incomplete, delayed, or incorrect. Always verify important details with your airline.
10. Acceptable use
You agree not to misuse the Service, including by attempting to disrupt it, scrape it abusively, reverse engineer it except as allowed by law, or use it for unlawful claims or fraud.
11. Intellectual property
Fare Fight branding, app design, and website content are owned by us or our licensors. You may not copy or reuse them except as needed to use the Service.
12. Disclaimer of warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
13. Limitation of liability
To the fullest extent permitted by applicable law, Fare Fight and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost compensation, lost data, or lost profits, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed CAD $50.
14. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service or your submission of inaccurate or unauthorized information.
15. Changes and termination
We may update these Terms or discontinue the Service. Continued use after changes means you accept the updated Terms. You may stop using the Service at any time by uninstalling the app. Canceling a subscription does not refund the current period unless required by Apple’s policies or applicable law.
16. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law rules.
17. Contact
Questions: hello@farefight.ca